The New Rules of Launch

FREE E-BOOK DOWNLOAD (no registration required)

The Internet and Web have changed the rules for how we launch anything new, including products, websites, and companies – even political campaigns – using social media like Twitter and Facebook to create purpose-built launch communities and make more sales.

This 62 page e-book provides strategies, tactics and processes you can put to use in your business to launch successfully and with maximum impact, jump-starting the sales growth engines and making your product Profitable on Day One™.

The Internet and Web have changed the rules for how we launch anything new, including products, websites, and companies – even political campaigns – using social media like Twitter and Facebook to create purpose-built launch communities and make more sales.

The Web and the ubiquitous global communications it enables now interconnect over 1 billion people for the first time in human history. Practitioners who learned based on the old rules have been slow to change and adopt new methods, such as social media and building appropriate communities around their launch process.

This information in this e-book enables everyone who wants to leverage social media and Web 2.0 interactive media for launching a company, product, service, website, political campaign, or just about anything else –  to grasp how to leverage the immense power of the Internet and social media networking to do so.

Download and Read the New Rules of Launch

But be prepared to update the way you think about launches…

Download the New Rules of Launch here.

P.S. Please feel free to post copies of this free e-book document on your blog, website or email it to anyone you believe would benefit from it. This e-book is licensed under the Creative Commons License, as indicated below, which means the content may be used freely for non-commercial purposes, so long as such use is attributed properly according to the license terms.


Inside the New Rules of Launch

How to launch a product, company or
anything else via the Internet

TABLE OF CONTENTS

The New Rules of Launch    4
How to launch a product, company or anything else via the Internet     4
The Old Rules of Launch    5
The New Rules of Launch  6
Why You Need to Learn the New Rules   7
Today, savvy marketers use online networking to reach and influence buyers directly   7
Psychology of Social Product    7
Reaching Mainstream Buyers and Markets Faster    11
Targeted Buyer Language vs. Generic Product Language    14
The 3C’s of Launch    16
It’s the Network   17
Obama Presidency Launch Campaign   17
The Power of Grassroots Movements in Launch Campaigns   18
Network Influence is the Launch    20
Nobody Cares About Your Product   24
Tuning In to What Customers Want   26
Big Idea = Big Launch    28
New Rules of Attention   35
The Magnetic Force of Free    38
Buzz: Experiences Shared via Word‐of‐Mouth Storytelling    41
The Launch Community   43
Launch Partnering in Powers of 10    44
New Rules of Launch: Introducing Launch 3.0    46
Launch 3.0 Process    49
Canvassing ‐ Building the Launch List and Community    53
The Launch 3.0 Sales Process    60

LICENSE DETAILS:

Creative Commons License
New Rules of Launch by Rick Braddy / ConXentric is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.
Based on a work at www.winningware.com.
Permissions beyond the scope of this license may be available at http://www.winningware.com/contact.php

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Desperate Buyers Only

by Rick Braddy on February 7, 2010

in Online Marketing

Ever wish there was actually some secret formula or “system” to use for picking money-making opportunities to invest your time and money into, that are virtually guaranteed to yield a return on investment?

Actually there is, when you target the right type of buyer who’s “desperate” for a solution.

Today more than ever, it’s easier to sell to someone who is desperate for a solution to a problem they have in their business or personal life.  And a few years ago, I ran across a tremendous resource called Desperate Buyers Only, one of the few tools that I recommend for marketers looking to find new product opportunities that will make them money. It’s the same way I approach choosing and validating opportunities.

This report provides a unique perspective on how to find opportunities where buyers are “hungry” for a solution and will gladly pay you for the solution.

This information was updated in 2009, taking into account the changes that the down economy have created.

Learn more about how to identify desperate buyers in your market or pick a new market opportunity that will make money.

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Launching of products has been taking place as long as there have been products to introduce to the market. Even in the challenging economic times we see today, products must be launched – it’s not an “optional” job to be done for companies and marketers.

A great launch means the difference between success and failure – profits vs. losses – promotion vs. stagnation in your career and business.

Historically, marketers and entrepreneurs have typically lacked the resources they really needed when launching products, so doing launches right has always been a challenge.  Given the tighter budgets and fewer resources available, launching products is tougher than ever to do right today.

Even with great educational products like Product Launch Formula, Mass Control and others that provide tremendous strategic and how-to advice, at the end of the day, launches entail real “work” – and a LOT of it.  And somebody has to do all that work.

Add to those challenges the advent of relatively new, online aspects of launch marketing such as social networking, online lead-capture and nurturing, blogging, video and other online techniques – and you have a real problem.

Top that off with the requirement to launch products into markets that are tougher and more competitive than ever, with even fewer resources than before, and you have a seemingly insurmountable set of issues at hand.

All too often, the answer is comprised of taking shortcuts, reducing market coverage and compromising launch results – exactly what you don’t need.

Instead, what’s needed is a way to:

  • Single-handedly plan your own launch project
  • Quickly create your launch plans, schedule and content
  • Outsource certain tasks to subject matter experts
  • Invest more time learning and using “new media” – blogging, Facebook, Twitter, LinkedIn, etc.
  • Invest more time creating top-quality content for your audience
  • Invest more time forging partnering relationships to gain access and influence in your target market
  • Invest more time ensuring the product is ready for market
  • Invest more time researching market conditions and the competition to pinpoint the best positioning and messaging
  • Execute a complete launch process with minimal resources

Sound insurmountable?  Well, it often is – especially for entrepreneurs, small businesses and product marketers (even in larger companies, where resources are spread way too thin).  As an entrepreneur, we don’t have many of the luxuries afforded larger companies – like marketing budgets of hundreds of thousands or more to allocate to a launch, a marcom department, the ability to hire contract specialists and PR firms, etc.

Instead, small businesses must make do with whatever tools and inspiration are available, along with a healthy dose of perspiration, hard work and long hours to get things done.  There’s nothing wrong with this, of course. Except that it demands numerous trade-offs be made that impact launch results.

That’s why I decided to automate launching products – to make launches more fun again – and more successful and predictable – and importantly, to generate increased sales and profits without as many long hours.

I simply grew weary of doing launches the hard way – the manual way. To be sure, it’s taken a lot of effort and time to develop a solution to this problem, as well.

Late last year, I posted that we were underway on some new product launch software. We’ve been heads down on product development since the middle of 2009 (and in the planning stages for several years prior). We are now in the final stages of development, working with selected customers on their actual launches using the software.

After managing major multi-million dollar, global product launches as Vice-President of Product Marketing for CITRIX Systems and then handling my own launches as an Internet entrepreneur, I gained firsthand knowledge that taught me what works and what doesn’t.

And as a small business owner and roll-up-your-sleeves  ”doer”, I truly gained an appreciation for what was actually needed – a software tool that automates and simplifies product launch planning, scheduling and content creation.

This was further validated by working with various customers on their launch projects, which also had to be done the old-fashioned way.  A typical launch can easily cost a client $25K to $50K for all the planning, scheduling and content development.  This is fine for venture funded startups and established companies, but beyond the reach of many small businesses.

By working with several launch customers throughout this software’s development, it also became clear that customized, step-by-step instructions that make launch execution as easy as following a recipe are also needed.

So that’s what we’ve created.  A product launch solution that’s simple enough for a first-time entrepreneur, powerful enough for an advanced marketer and affordable for everyone.

WinningWare QuickLaunch –  The Fastest, Most Affordable Way To Launch a Product Right

WinningWare is preparing to unveil a product line in a new category we’ll be calling “Product Launch Power Tools™”.  These launch power tools will do for product launches what the hand-held power drill has done to old-fashioned screwdrivers – automate and expedite a common, important job at hand – making it far easier, faster and more convenient to get the job done right in record time, and without the hassles and usual soreness that used to occur.

The product is called WinningWare QuickLaunch™.

WinningWare QuickLaunch does pretty much what the name implies – it enables a marketer to quickly plan and execute just about everything needed to launch a product properly – and to do so in record time, with as little effort as possible.  The product is a Web-based software service (SaaS), accessible from any Web browser securely over the Internet.

Here’s the latest screenshot of the Launch Control Center™ that’s nearing development completion, where all the generated marketing collaterals are accessed for a launch project:

How the above Launch Control Center is Created

The product walks a marketer through a series of wizard question/answer panels (not shown here), where information about the product launch is gathered, including product information, launch goals and objectives, audience targets, marketing messaging and offers.  The wizard is a simple, step-by-step process that typically takes no more than 30 to 45 minutes to use the first time through (and much less after that).

Then after completing the wizard steps, the software automatically “generates” what’s needed for the product launch project, including:

  • Detailed, Step-by-step Launch Execution Instructions (much better than a product launch checklist only)
  • Launch Plan Executive Summary (for investors and senior management teams)
  • Detailed Launch Plans
  • Project Schedule
  • Launch Strategy
  • Launch Landing Page with Countdown Timer (here’s an example generated landing page)
  • Product Sales Page Template
  • Launch Email Sequence, including Draft Email Content
  • Launch Social Networking Plan with Step-by-step Instructions
  • PR Kit with Custom Press Release Drafts
  • Marketing Source Document (for working with your partners, affiliates, employees and contractors)
  • Product Data Sheet

With WinningWare QuickLaunch, the entire launch planning process start-to-finish typically takes less than an hour the first time through – from the time a new customer actually signs up for the service until all of the above launch-related materials are generated and in the customer’s hands.

Then, the user simply follows the step-by-step instructions to execute the launch process.

And anytime something changes –  like the product name, messaging, positioning or other aspects of the product or plan during the launch process – it’s a simple matter of updating the project settings in WinningWare QuickLaunch, and moments later, presto – all the launch materials, schedules and plans are automatically re-generated and up-to-date.

Clearly this solution doesn’t address every launch-related challenge that product marketers and small business owners face during a launch; e.g., website development, partner and affiliate management, etc.

However, it automates the most tedious, error-prone and time-consuming tasks facing every launch manager and marketer involved in a product launch, making it so that now anyone – professional marketer or first-time entrepreneur alike – can plan and pull off a world-class product launch with minimal cost, resources and time investments.

Step-by-Step Launch Execution

Automating the creation of launch plans, schedules and all the various content is useful enough in itself. However, the rubber meets the road when it comes time to put all the launch strategies and plans into action, which is what leads to launch success.  So we decided to go the extra mile and include detailed tactical plans that anyone can follow to execute their launch plans.  It’s one thing to plan the launch – it’s quite another to execute everything involved…

As shown in the following screen snapshot, Launch Execution is divided into four distinct phases.  For each phase, there is a “tab” containing the high level objectives to accomplish during that phase of the launch:

Each phase of the launch project contains a set of links like you see above.

When you click on one of those links, it brings up a separate page containing detailed, step-by-step instructions for accomplishing the objective; e.g., reviewing the launch plan, creating the launch canvassing plan, implementing the launch landing page (not shown, but available in the “Pre Launch” tab, etc.).

Throughout each of these launch execution steps, the appropriate launch content that was generated specifically for the user’s launch is available, making launch execution as simple and easy as it gets.

So WinningWare QuickLaunch aims to provide a complete solution for launching products, taking you from the planning stages through each and every step involved in pulling off a world-class launch.

How To Learn More About WinningWare QuickLaunch

So, if you’re interested in automating your next product launch, stay tuned.  There’s more good news coming soon on the product launch automation front.  We are at this point just nearing the end of the beginning – of a new era of easier, better product launches.

If this sounds interesting, you can register to receive more information on WinningWare QuickLaunch. As our own launch days grows closer, we will be sharing additional details and insights.

Incidentally, the landing page with countdown timer you see at the above link was actually generated by the software then integrated with our AWeber email auto-responder.  In the past, developing a landing page like this would’ve taken several hours – it took about me about 20 minutes to take the landing page HTML template that was generated and finalize it.

Of course, it took about a man-week of effort to develop the landing page generator that’s a part of the product – something that our users can now leverage from now on.

For more information, you may also wish to download the free New Rules of Launch e-book, which provides launch strategy information and explains how and why leveraging online launch technology is so productive and effective.

Please stay tuned.  More is coming soon on the WinningWare QuickLaunch front.  In the meantime, if you have any launch-related needs, be sure to visit our WinningWare.com Launch Solutions page for more details or contact me if we can assist with your launch project.

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Groundhog Day Website Marketing

by Rick Braddy on February 2, 2010

in Online Marketing

Today is groundhog’s day, 2010.  And one of my favorite movies was on TV this afternoon – Groundhog Day with Bill Murray and Andie MacDowell.

As it turns out, I have been doing some website sales process audits and optimization for several clients over the past few days… or is it the same day, just repeating over and over and over again?

In the movie, Bill Murry figures out that he’s trapped doing the same things over and over again, with no apparent ramifications for his actions.  So he goes on a destructive binge, hognapping Punxsutawney Phil and driving off of a cliff.  Unfortunately, this scene reminded me of the website sales processes I seem to see day after day…

Cluttered home pages with so many choices to make that it’s easier to just make no choice at all – and hit the Back button to keep looking.

No compelling offer – to cause a visitor to register and become a lead that the website owner can follow up with, build a relationship with and, someday, make that first sale to when the time is right.

Direct links to product catalogs, with no sales process in place to explain what the product is, its benefits and key capabilities or answer common questions and objections prior to asking for the sale. The “Buy Now” and “Add to Cart” buttons do not close sales, in case you were wondering.

Like Bill Murray, I suddenly realize this as an opportunity – to improve the quality of life of the owners of websites (and their visitors). Instead of feeling trapped living this same dreadful day over and over again, perhaps it would be better to help everyone I can and do my best to improve myself where possible, under the cirsumstances – so here we go…

What I described above are what are commonly called “brochure sites” – websites whose design originally aimed to dispense information instead of generate leads and make sales.  Unfortunately, many of these website owners believe their sites are more than brochure sites, because they have added a product catalog and some cute graphics.

One thing they know for certain – their sites are not making them many (if any) sales at all – and most have no idea why.  These site owners have all kinds of reasons why their sites don’t sell, but in reality, when I speak to them I find they seem surprised by the realities of what’s actually going wrong.

The formula that works to escape this Groundhog Day of Website Marketing isn’t all that complicated, but it involves applying skill sets that still seem to escape many (most?) web developers today; otherwise, wouldn’t these sites be fixed and structured properly by now?

Here’s the formula for escaping Groundhog Day Website Marketing and making money:

1. Focus the home page on the most important three things you want people to do on your site – not two, not five – three.  Three is the magic number of choices that works best anytime you can keep things that simple.

2. Make at least one of those three options a compelling offer – something your ideal customer (someone who buys your product) could not possibly leave your site without. The purpose of this “money magnet” offer is to generate the gravitational forces of desire so strong that it sucks your visitors into clicking on it to learn more and take advantage of this intriguing offer.  Clicking on this offer link takes the visitor to the offer landing page.

3. Use an offer landing page as a lead-generation tool that provides more details on the compelling offer, closing the next step, which is the user providing their Name and Email address details – becoming a lead.  The leads are added to your email auto-responder, then your visitor is redirected to either: a) a page that provides what they just registered to receive (free report, video, etc.) or b) a solutions page that explains more about the various solutions the site offers to solve the prospect’s pain, needs or desires.

4. The email auto-responder consists of a follow-up sequence that delivers what was originally promised for registration, then email #2 reminds the user a few days later to “consume” what they registered for (so they actually get the value you’re delivering). Emails 3 through 5 delivers additional value, in the form of tips, strategies and useful information that moves your prospect closer to achieving the goal they seek; e.g., losing weight, landing a date that will lead to a relationship, learning how to win at poker, train the dog, train the husband, or whatever the primary job to be done is for your client.  This sequence demonstrates your expertise, builds authority and shows you are trustworthy.

5. The sixth email in the sequence makes your prospect an offer to buy – a special offer they can’t refuse if they are a qualified prospect.  This email makes a brief summary of the offer, then “sells the click” to the sales page.

6. The sales page is a long-form sales letter that closes the sale. The purpose of this sales letter is as old as direct response marketing and selling itself – to make a sale.  It hooks the reader on the primary benefit and differentiation of your product (i.e., your Unique Selling Proposition), establishes rapport with the reader and then promises to deliver a primary benefit, along with a number of secondary benefits.

The sales page then provides proof that what you say is true, in the form of testimonials and other forms of “evidence” that cannot easily be ignored and which exudes truthfulness and transparency.  Then the sales page addresses each and every major question and objection that a reasonable prospect is likely to ask and require an answer to in order to make a buying decision.  Since there is no other way to get answers to these questions (there’s not a live salesperson there), the sales page must completely answer every question and objection a buyer has – or no sale will be made.

Finally, a summary of everything you’re going to get, what it costs, the guarantee and reasons to buy today are all made in order to close the sale.

And then it snows outside and we wake up to a new day – with a website that makes sales from that day forward – a website that only needs additional sources of traffic to generate even more profits each day than the day before it.

That’s the dream I awake from after each successful client project – a new day dawning where what was once a brochure site is now actually a real e-commerce site, making the site owner the money they have expected all along, but didn’t get from their original web developers, who were long ago fired and never heard from again.

So the next time you hire a web developer who shows you a great-looking design that blows you away, before approving the project for completion, ask them who’s going to actually finish your site by providing what’s outlined in steps 1 through 6 above.

Meanwhile, I have some “errands” to go run with my existing clients, because it’s still Groundhog’s Day somewhere.


P.S. I am not complaining about Groundhog’s Day Website Marketing, because we are in business to help our clients put those steps 1 through 6 in place. It’s easy to write the outline and even understand why each step is necessary, but it’s quite another to actually put a proper sales process in place.  As online marketers, this is what we do – work with website owners and web developers to turn good-looking websites into moneymakers.  Learn more about how we can help here.

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The Dirty Little Secret of Winning Product Opportunities

January 31, 2010

Perspective very often determines the conclusions we reach.
The visual perspective above shows a person holding the Sun. Our greater understanding and world view enables us to quickly rationalize that the Sun must be behind the person in the distance, so this is visually just an illusion. Still, this picture is very compelling to the [...]

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Psychology of Social Product Launches – Part 3, Storytelling

January 31, 2010

In this post, let’s examine another key element: Stories and storytelling.
Stories are how human beings spread ideas that are important or interesting to us.  Storytelling is as old as mankind.  We tell stories in many ways – using words, images, sounds, gestures and expressions.  Storytelling is at the heart of how we communicate with one [...]

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Psychology of Social Product Launches – Part 2, Proof

January 28, 2010

In Part 1 of the three part series on the Psychology of Social Product Launches we discussed the first key element: Social Proof.  In this post, let’s examine the next key element: Proof.
Proof consists of evidence that can be used to demonstrate the truth about something.  This evidence convinces someone about what is true and what is [...]

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Our 2010 Plans at WinningWare.com

January 27, 2010

I hope your 2010 is off to a great start.  Like most everyone, we have been busy refining our 2010 plans, which I would like to share with you.
We have shifted the majority of our emphasis to launch-related tools and services for 2010, as it is clear that launching new products and services is more [...]

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Psychology of Social Product Launches – Part 1, Social Proof

January 26, 2010

Effective marketers realize their goal is to both understand and influence human behavior in order to achieve business objectives.  There are many ways to influence human behavior. For the purposes of a launch, let’s to concentrate on just three for now:

Social Proof
Proof
Stories

In this first in a three-part series on social product launches, let’s have a [...]

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New Rules of Attention: Customers Are Now In Charge

January 21, 2010

Under the old rules, marketers use shouting and interruption techniques to reach buyers and get their attention, and it just doesn’t work well anymore.  The outbound marketing techniques that worked so well in the 1980’s and 1990’s don’t work anymore because people have ways to filter the advertising out.
Buyers now use caller ID, Tivo, email [...]

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